+86-510-8810 1256
sales@zenda-engineering.com
To make it easier for you to solve problems, we have sorted out the Frequently Asked Questions and prepared detailed responses for each one.
What countries do you sell to?
Our products are mainly exported to the United States, Britain, Japan, Australia, Germany, Singapore, Korea, Philippines and so on.
What are your minimum order quantities?
For our key stock items, we have no MOQ. For custom products, or products that are not stock items, we will have an MOQ based on full container loads. This MOQ will depend on the product. Contact us to find out more.
What services do you offer?
- All your enquiries will be replied within 12 hours
- Well experienced engineers will provide you the professional advice and solutions
- Products can be made according to your supplied drawings or samples
- Engineering manager will help you custom the products as your special requirements
Do you offer volume discounts?
Yes – volume based pricing will be provided depending on the size of your project.
Do you offer custom colours, labelling, branding?
Yes – we often customize our products with customer specific coloring and branding, contact us for some inspiration!
What is your trading terms?
- Trade terms: EXW, FOB, CFR, CIF, DDU
- Payment term: T/T 30% deposit in advance, 70% balance prior to shipment.
- Lead time: approx. 3-4 working weeks after deposit received
- Shipping port: Shanghai, China
What is your advantage?
Factory direct, no agent, no middleman, always offer our valued customers the most competitive rates
Do you offer a warranty?
Yes – we offer a manufacturers warranty on all products – contact us to find out more.
Do you organize freight and delivery of the items?
Yes – we can organize freight and delivery to your site.
Ready to Bring Your Product to Life?
Custom product design and manufacturing services from concept to delivery. Work with our engineering team to bring your bespoke products to life. Get a free quote today.
